Last Updated: [05/03/2025]

Welcome to [Pawshroom]! We are committed to delivering your orders quickly and efficiently. Please read our shipping policy carefully to understand our processes and estimated delivery times.

1. Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed after [8 Pm] will be processed the next business day.
  • If there is a high volume of orders or an unexpected delay, we will notify you via email.

2. Shipping Times & Costs

We offer multiple shipping options depending on your location:

📍 United States, Canada, UK, Europe, Australia, New Zealand

  • Standard Shipping: 7-10 business days
  • Express Shipping: 5-7 business days

Note: Express Shipping isn't available to all prodcuts.

📍 Middle East (UAE, Saudi Arabia, Qatar, Kuwait, etc.)

  • Standard Shipping: 8-15 business days
  • Express Shipping: 5-10 business days 

Note: Express Shipping isn't available to all prodcuts.

📍 Other International Locations

  • Standard Shipping: 10-20 business days
  • Express Shipping: 7-12 business days

Note: Express Shipping isn't available to all prodcuts.

🚀 Express Shipping: Available for an additional fee at checkout.

💰 Free Shipping: Orders above $[30] qualify for free standard shipping!

3. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number.
  • You can track your order using our Track My Order page.
  • If you do not receive tracking details within 5 business days, please contact us.

4. Shipping Restrictions

  • We do not ship to PO Boxes, APO/FPO addresses, or restricted countries.
  • Some products may have customs restrictions in certain countries. Please check your local import regulations.

5. Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, and import taxes.
  • These charges are determined by your country’s customs office and are the buyer’s responsibility.
  • We are not responsible for any delays due to customs clearance.

6. Lost, Stolen, or Delayed Shipments

  • If your order is delayed beyond the estimated time, please contact us at [Support@pawshroom.com].
  • If your package is marked “Delivered” but you did not receive it, please check with neighbors or your local post office.
  • We are not responsible for lost or stolen packages after they are marked as delivered.

7. Address Changes & Order Modifications

  • If you need to change your shipping address, please contact us within 12 hours of placing your order.
  • Once an order is shipped, we cannot modify it.

8. Contact Us

If you have any questions about our shipping policy, feel free to contact us:

📧 Email: [Support@pawshroom.com]
📞 Phone: [+447462281531]
🌍 Website: [Pawshroom.com]